In compliance with OR’s procurement policy, which emphasizes enhancing confidence of and responsibility for all stakeholders in line with its corporate governance code and business philosophy, OR values transparent, fair and auditable procurement as well as suppliers’ recommendations and opinions, and provides complaint-filing channels about its procurement.

You can file complaints, recommendation, or information inquiries on procurement at Call Center: 1365 (24 hours) or its website by clicking the link. Each complainant must provide supporting information, such as the complainant’s name, phone number, e-mail, subject and details of the complaint, which will be useful in reporting the progress of the investigation.

Your personal information will be kept strictly confidential and will not be disclosed to any third party.